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Position Overview
- Salary Scale: COBSS 8 (at Officer level II)
- Reports to: Chief Manager Talent Management
- Position: Senior Manager Human Resources – Training & Development (1 position)
- Rank: Principal Human Resources Officer II
- Department: Human Resources
- Tables of Contents
- Location: Dar es Salaam
Objective: The role focuses on leading, designing, and implementing comprehensive training and development strategies to enhance employee skills, support career growth, and align with Tanzania Commercial Bank’s strategic objectives. It aims to foster continuous improvement in staff capabilities, develop a robust leadership pipeline, and promote a learning culture across the Bank.
Key Responsibilities
1. Training Strategy & Planning
- Develop and implement the Bank’s Training and Development strategy aligned with the corporate strategy.
- Conduct training needs assessments (TNA) across directorates to identify skills and competency gaps.
- Prepare annual training plans and budgets, ensuring cost-effectiveness and return on investment.
2. Learning & Development Implementation
- Design, coordinate, and monitor training programs (both internal and external).
- Oversee the development of training curricula, modules, e-learning platforms, and leadership development programs.
- Facilitate management and leadership development initiatives, including mentorship, coaching, and succession planning.
- Ensure effective delivery of induction and orientation programs for new hires.
3. Policy, Compliance & Reporting
- Formulate and update training policies, guidelines, and procedures.
- Ensure compliance with Bank of Tanzania (BoT) requirements and regulatory standards related to staff training, including timely preparation and submission of training reports to BoT.
- Monitor, evaluate, and report on training effectiveness and its impact on business performance.
4. Stakeholder Engagement & Partnerships
- Liaise with internal stakeholders (EXCO and Chief Managers) to align training interventions with business priorities.
- Manage relationships with training providers, consultants, and professional institutions (e.g., ATE, BoT, IoDT, NBAA, HR societies).
- Represent the Bank in professional forums, workshops, and conferences.
5. Team Leadership & Capacity Building
- Lead, mentor, and supervise the Training & Development team to achieve departmental goals.
- Build a performance-driven culture within the unit.
- Drive innovation in training methods, including the use of digital learning platforms.
Qualifications, Skills & Experience
- Strong interpersonal skills and the ability to maintain good relationships and work in partnership.
- Master’s degree in Human Resources, Public Administration, Industrial Relations, Human Resource Planning, Human Resource Management, Sociology, Political Science, Commerce, or Business Administration (majoring in Human Resource Management) or equivalent qualifications from a recognized institution.
- At least thirteen (13) years of working experience in a related field.
- Professional certifications in Training/Learning & Development, Coaching, or HR (e.g., CIPD, SHRM, IHRM) are an added advantage.
- Excellent influence and negotiation skills.
- Strong communication skills.
- Ability to evaluate and research training options.
Personal Attributes and Behavioral Competencies
- Mature and able to work in a confidential environment.
- Demonstrates Tanzania Commercial Bank’s core values: Customer Focus, Trustworthy, Creativity, Teamwork, and Excellence.
- Ability to prioritize work and meet deadlines.
- Capability to work quickly, accurately, and consistently under pressure.
- Methodical and well-organized approach to work.
- Possesses sound judgment, common sense, and good humor.
Application Process
The position offers a competitive salary package and benefits. Applicants are invited to submit their resume via the following link: https://www.tcbbank.co.tz/careers. Applications submitted through other methods will not be considered. Applicants must provide their personal information, academic certificates, work experiences, and an application letter. Other credentials will be submitted during the interview for authentication and administrative purposes.
Tanzania Commercial Bank is committed to environmental, health, and safety management. Late applications will not be considered. Shortlisted candidates may be subjected to security clearance, competency assessment, and physical capability assessment.
Application Deadline: October 1, 2025
How to Apply:
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