Regional Manager at TEMESA , 22 September 2025

(i) To manage operations efficiently to ensure timely delivery of services while maintaining high standards of quality including high quality maintenance and repair services;

(ii) To Manage resources (tools, materials, equipment) to ensure Region is well equipped without excess costs or shortages;

(iii) To Develop and monitor customer services practice focusing on response time, service quality and timely complaints resolution;

(iv) To lead and support a team of supervisors and administrative staff, providing clear direction on regional goals and objectives, setting clear performance expectations, measurable goals and provide regular feedback;

(v) To prepare and manage regional budget, prioritizing cost – effective solutions without compromising on service quality;

(vi) To prioritize ongoing training to technical staff by working with supervisors and Human Resources Section to identify skill gap and organize relevant courses or workshops;

(vii) To collaborate closely with technical staff to ensure high standards in service delivery;

(viii) Seek ways to improve operations including maintenance process, incorporating new technologies and best practice to enhance service delivery;

(ix) Expand the Agency’s presence and market share within the region by identifying and capitalizing on local business opportunities;

(x) Build strong relationship with customers by driving and implementing sales initiatives and strategies to achieve revenue targets;

(xi) Build and maintain positive relationship with local communities (CSR), stakeholders and authorities to support the Agency’s Objectives;

(xii) Respond to local challenges, opportunities and changes to maintain competitiveness and relevance;

(xiii) To prepare regular reports on regional performance including financial health, operational efficiency and employee productivity;

(xiv) To Develop and execute regional plans that align with the overall Agency’s policies, procedures, and objectives, focusing on customer satisfaction and market expansion; and

(xv) To perform any other official duties as may be assigned by the supervisor.

Bachelor and Master’s Degree in one of the following fields; Business Administration majoring in Finance, Commerce majoring in Finance, Finance, Marketing, Economics, Economics and Statistics, Public Administration, Electrical, Mechanical, Electronics, Electromechanical Engineering. The candidate from Engineering fields must be registered by Engineering Registration Board (ERB) as a Professional Engineer. The Master Degree which relates to his/her Bachelor Degree is added advantage.

The candidate must have a minimum of Eight (8) years of working experience in related field.